How Sali21 Simplified Gym Management with Wondr
In the heart of Lahti, Finland, tucked between quiet streets and a thriving fitness culture, Sali21 has been carving its place as a go-to gym for locals since 2021. Compact, efficient, and thoughtfully designed, Sali21 was created with a clear mission: make high-quality training accessible at any time of day, without the complications of clunky systems or long wait times.
But as the gym’s popularity grew, so did the demands behind the scenes. For the team at Sali21, managing daily operations began to feel more complicated than it should.
“We were using multiple different systems to handle billing, customer data, and access. It was just too much. Trying to combine information from them was messy and time-consuming,” the owner recalls.
Worse still, customers couldn’t buy memberships online or get instant access to the gym. Everything required extra steps—from staff, and from members. It was time for a change.
The Search for Simplicity
That change came with Wondr, an all-in-one platform designed to take the hassle out of gym management. At first, there was the usual hesitation—introducing new software into a working system always carries risk. But from the very beginning, things felt different.
“The onboarding went better than expected. It was smooth. Sure, there were a few tweaks we had to make, but the support was excellent. Whenever I had a question, I got a fast, clear answer.”
A System That Works—for Staff and Members
Almost immediately, Sali21 began seeing the benefits. The first major shift was how easily customers could now join.
“Honestly, the biggest surprise was how simple it became for someone to buy a membership online and start training right away. No delays, no friction—it just works.”
The new access system was faster too, eliminating small daily frustrations. Members appreciated being able to check gym occupancy before heading in, using the app. And for the club’s team, Wondr provided real-time visibility into customer data, visits, and usage patterns they never had before.
“We can now track exactly when the gym is busiest, how many members we have, and when they visit. That kind of insight helps us plan better and serve people more effectively.”
A Platform That Grows With You
While the team at Sali21 has embraced much of what Wondr offers, there’s still more they’re excited to explore—especially reporting and marketing tools. For a business like theirs, staying agile and data-driven is essential for growth.
“We’re just scratching the surface. I know there’s more I can do with the reporting side, and we’re looking at trying out the campaign tools too. Our main goal is to grow our customer base and simplify things even further.”
A Confident Recommendation
Today, Sali21 operates with more clarity, confidence, and control than ever before. And if another gym owner were to ask?
“I’d say go for it. The system is comprehensive, support is always there, and it’s made a real difference for us. It’s been a very positive change—definitely worth it.”
For more information about Sali21, click here.
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