Privacy Policy for Wondr Bokningsapp

Last updated: June 3, 2025

Wondr AB (“we”, “our”, “us”) provides the Wondr Bokningsapp, a booking platform used by gyms and fitness centers to manage class bookings, memberships, and related services. This Privacy Policy outlines how we process personal data through the app, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the EU.

1. Roles and responsibilities under GDPR

We act as a data processor on behalf of gyms and fitness providers, who are the data controllers. This means we only process personal data as instructed by the controller and do not determine the purpose or means of processing.

If you have questions about how your data is processed, or wish to exercise your rights, please contact your provider directly.

2. What data we process

We may process the following types of personal data via the app:

Name, email address, phone number
Username or membership ID
Booking history and attendance records
Language and device settings
Technical data (IP address, device model, OS version, app version)
Diagnostic and crash log data
Other info, please refer to your provider.

3. Purpose and legal basis

We process data for the following purposes:

To provide booking, membership, and scheduling functionality
To display bookings, confirmations, and messages
To ensure technical functionality and app support
To improve user experience and service performance

The legal basis for this processing is the performance of the contract between you and your fitness provider, and our role as data processor under their instructions.

4. Sub-processors and third-party services

We engage the following third-party services as sub-processors:

Google Play Services
Firebase (Analytics and Crashlytics)
Google Cloud

These providers operate on our behalf under data processing agreements that ensure compliance with GDPR.

5. International data transfers

Some data may be processed or stored outside the EU/EEA, including in the United States. Such transfers, e.g., via Firebase, are protected using Standard Contractual Clauses (SCCs) or other legally recognized safeguards in accordance with GDPR.

6. Data retention

We retain personal data only for as long as necessary to fulfill our obligations under agreements with the providers.

7. Cookies and similar technologies

Although traditional browser cookies are not used, the app and its integrated third-party services may use similar technologies, such as local storage or device identifiers, for purposes including:

Enabling core app functionality
Gathering anonymous crash and performance analytics
Enhancing the overall user experience

Some of these technologies are strictly necessary, while others may be subject to user consent depending on applicable privacy laws.

You can manage tracking permissions via:

Your device privacy settings
App settings (if available)
By contacting your fitness provider

8. Your rights under GDPR

As a data subject under GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Request deletion (right to be forgotten)
Restrict or object to processing
Request data portability
File a complaint with a supervisory authority (e.g., IMY in Sweden)

Since we are a data processor, these rights should be exercised by contacting your provider, who is the data controller.

9. Data security

We implement appropriate technical and organizational measures to protect your data, such as encryption, access controls, and audit logging.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

10. Children’s privacy

The app is not intended for children under the age of 13.

We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion.

11. Changes to this policy

We may update this Privacy Policy from time to time.

Any significant changes will be communicated within the app, and the latest version will always be available on our website.

12. Contact us

If you have questions about this policy or our data handling practices, please contact us:

Wondr AB

Email: support@wondr.cc

Website: https://wondr.cc