From Frustration to Flow with WONDR

When CrossFit 46, a local fitness center in Norway, set out to find a new membership system, the main challenge was clear:
They were stuck with software that wasn’t built for the fitness industry — and had to deal with a customer service team that didn’t understand their needs.

“Communication kept breaking down. It felt like we were speaking completely different languages,” they recall.

The Challenge

• A system not designed for fitness businesses

• Customer support without local understanding

• Poor integration with their website

• Lack of overview and control over members and finances

The Turning Point

When Jan Roar from WONDR introduced the platform, it quickly became clear that this was something different.

“After our experiences with previous providers, it almost seemed too good to be true — but WONDR really lives up to the promise.”

With WONDR, they gained:

• A user-friendly system for both staff and members

• Full integration with their website and new lock system — all managed through the WONDR app

• Local, responsive customer service that understands their day-to-day operations

• Complete visibility into membership data and financial flow

The Results

The entire transition went seamlessly — from first contact to full implementation.

“WONDR had everything under control, and the process ran incredibly smoothly. Now I spend less time managing systems and more time on the gym floor with our members.”

The team now experiences greater flexibility and easier administration:

“Everyone can update classes and appointments directly in the system, and our members love how effortless everything feels.”

The Impact

• A simpler workday for staff

• More satisfied members

• Streamlined handling of unpaid memberships through the integrated creditor solution

• One complete system for everything

Their Advice

“Don’t overthink it — just do it. WONDR is the only system you’ll ever need. Everything else is just a headache.”

Ready to simplify your business?

Book a free demo and discover how WONDR can help your fitness center work smarter, not harder.